Formerly the International Association of Convention and Visitors Bureaus

SAG assisted the IACVB prepare their strategic plan for the 21st century to address the needs of individual bureaus from a branding, performance measurement, and education perspective.

Charlotte, NC

SAG facilitated the development of a ten-year capital facility strategy to help Charlotte maximize its tourism, entertainment and quality of life opportunities.  The six-month initiative included hosting various community forums to generate a list of potential projects that would help the Committee fulfill its mission.  Best practices in other communities were studied to learn from other’s successes.  SAG then facilitated a MindMapping exercise with the committee and community to develop a consensus on the top five projects.  The outcome focused on creating a downtown destination that added a new professional basketball arena, minor league baseball stadium, an urban entertainment center, a motor sports museum and expanding and relocating the existing arts museum.   Funding strategies and an implementation plan were prepared.

SAG provided expert witness testimony on behalf of a city that was accused of harming a hotel when the city relocated its convention center.  After our testimony, the case was settled for a fraction of the hotel’s claimed damages.